Network status
Live network status
We monitor every fiber connection 24/7. Check here for outages and planned maintenance, or sign up for text alerts.
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All systems normal
Network status
We monitor every fiber connection around the clock. If something's wrong, you'll see it here first — and we'll text you if you're signed up for alerts.
Updated 8:40 AMHaving trouble?
1. Check your ONT. The small box where the fiber enters your home should show a solid green light. If it's red or off, unplug power for 30 seconds and plug it back in.
2. Restart your router. Power-cycle the Wi-Fi router and wait two minutes.
3. Still down? Call 256-437-5000 — after hours you'll reach our on-call technician.
Get a text when your area has an outage
Free alerts for outages and planned maintenance near your address.