SMS Text Message Consent
North Alabama Fiber
North Alabama Electric Cooperative
About This Service
North Alabama Fiber uses SMS text messaging to keep you informed about your fiber internet service. Messages are sent to provide timely updates related to your fiber internet service.
Types of Messages You May Receive:
- Fiber service installation updates & scheduling notifications
- Trouble ticket status alerts & technician dispatch notices
- Service outage notifications & restoration updates
- Account and billing reminders
- Appointment confirmations and reminders
Message Frequency
You will receive approximately 1–5 messages per service ticket or event. Message frequency varies based on active service requests and account activity. Messages are only sent when relevant to your fiber service.
Message & data rates may apply. Standard messaging rates from your wireless carrier apply.
How to Opt Out
You may opt out at any time by replying STOP to any message. You will receive a final confirmation message and no further texts will be sent.
Need Help?
Reply HELP to any message for assistance, or contact us directly:
Sample Messages
"North Alabama Fiber: Your trouble ticket #1234 has been created. A technician has been assigned and will contact you shortly. Reply STOP to opt out."
"North Alabama Fiber: Your fiber installation is scheduled for [date]. Our technician will arrive between [time]. Reply STOP to opt out."
"North Alabama Fiber: Service has been restored in your area. If you are still experiencing issues, please call 256-437-5000. Reply STOP to opt out."
Consent Form
See our Privacy Policy and Terms of Service. Consent is not a condition of purchase.